Our Privacy Policy & Return Policy
We respect your privacy!
Any and all the information collected on this site will be kept strictly confidential and will not be sold, reused, rented, disclosed, or loaned.
Any information you provide will be held with the utmost care and will not be used in ways that you have not consented to. If you have any questions, please feel free to call or e-mail us.
We hope that you are happy with your purchases. Please read the terms and conditions page very carefully, however if you would like to exchange or return your items you can do so as long as they are in original condition, unworn, unused and in the same condition as sent to you. We expect all customers to select their correct size by carefully measuring themselves and checking the size chart relevant to their order and by shopping with us you accept that you have done so.
Customers must return items for a refund or exchange within 7 days in the same condition received. Customers should state very clearly the reasons for the return or refund request to enable us to determine actions we need to take to minimise returns and refunds. We will issue a refund where goods are damaged before they reach you, where we delivered the wrong goods than that ordered from us, where the item you received is not as described on our website and subsequent communication with us and where we delivered your goods well after the expected delivery date.
We will be happy to exchange items or issue a refund. Customers must return items for a refund or exchange within 7 days in the same condition received.
Please provide us with your details when returning a parcel either by including a copy of your invoice or write your details on paper and include this with your return parcel:
Order number (this can be found on the top of your invoice)
· Name
· Address
· Email Address
· Your Requirements - i.e. refund or exchange
Please help us to make improvements to our service by telling us why you are returning the goods, i.e. wrong color, too big, too small, etc.
Please contact us via our contact us to arrange a return or exchange.
(Please ensure when sending goods back that a traceable method is used incase of loss as we are unable to process returns unless we have received them). You are responsible for the shipping cost of all returned item and we regret to inform you that we will not refund shipping costs.
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